Lawrence Group’s Galen Vassar and Katie Alderson were joined by Richard Money from St. Andrew’s Management Services to present during the LeadingAge 2019 Annual Conference on September 4th. Their session, “Improving the Resident Experience: A Hospitality Approach to Senior Living,” discussed the parallels between hospitality and senior living while still providing a functional, maintainable environment. They also showed how small changes can make a big impact on the impression a space can make.
